Terms & Conditions

Welcome to Home Appliance. These Terms & Conditions govern your access to our website and the use of our television repair and maintenance services. By accessing our website, booking a service, or using our services, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue the use of our website and services.

1. Service Agreement

Home Appliance provides professional inspection, diagnosis, repair, maintenance, and troubleshooting services for:

• LED TVs

• Smart TVs

• LCD TVs

• Android TVs

• Other television models and brands

Our doorstep repair services are available across Chandigarh, Mohali, Panchkula, Zirakpur, Kharar, and surrounding areas through our local technician network.

Customers must provide accurate details regarding the television issue, service address, and contact information when requesting a service. Our technicians will inspect the product and recommend the most suitable repair solution based on the diagnosed fault.

2. Estimates and Service Charges

Service charges may include:

• Inspection or diagnostic charges

• Technician visit charges

• Labour charges

• Replacement spare parts (if required)

• Applicable taxes and additional service costs

Customers will receive an estimate before any repair work begins. Repairs will only proceed after customer approval. Unless otherwise agreed, payment is due immediately after completion of the service.

3. Service Warranty

Selected repairs may include a limited service warranty of up to 90 days, depending on the type of repair and replacement parts used.

The warranty applies only to the specific repair carried out by our technicians and does not cover:

• Physical or accidental damage

• Broken or cracked display panels

• Water or liquid damage

• Electrical surges or voltage fluctuations

• Fire or natural disasters

• Customer misuse or negligence

• Repairs performed by unauthorized persons

• Faults unrelated to the original repair

All warranty claims are subject to technical inspection and verification.

4. Customer Responsibilities

Customers agree to:

• Provide accurate contact and service information.

• Ensure safe and reasonable access to the service location.

• Inform our technician of any known issues with the television.

• Inspect the television after the repair is completed.

• Make timely payment for approved services.

Home Appliance is not responsible for hidden defects, pre-existing faults, or unrelated issues discovered during or after the repair process.

5. Appointment Cancellation and Rescheduling

Appointments may be cancelled or rescheduled by contacting us before the scheduled visit.

Repeated cancellations, customer absence, or failure to provide access at the scheduled time may result in additional visit or service charges.

6. Spare Parts and Repair Limitations

Repairs depend upon the availability of compatible spare parts and technical feasibility.

• Spare part availability may vary depending on the television model and manufacturer.

• Certain repairs may require additional time to procure replacement components.

• Some televisions may be declared beyond economical or technical repair.

We reserve the right to decline repairs that are technically impractical or commercially unviable.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Home Appliance shall not be liable for:

• Indirect or consequential losses

• Loss of use during the repair period

• Delays caused by spare part shortages or external circumstances

• Damage resulting from unstable electrical supply after service completion

• Manufacturing defects beyond the scope of repair

• Software, application, or data-related issues on Smart TVs

Our total liability shall not exceed the amount paid by the customer for the specific repair service.

8. Website Usage

By using our website, you agree not to:

• Attempt unauthorized access to our systems.

• Interfere with website functionality or security.

• Use the website for unlawful or fraudulent purposes.

• Copy, reproduce, or distribute website content without prior written permission.

All website content, including text, images, graphics, logos, and service information, is protected under applicable intellectual property laws.

9. Privacy

Personal information collected through our website or during service requests is processed in accordance with our Privacy Policy.

By using our website or booking our services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Independent Service Provider Notice

Home Appliance is an independent television repair and maintenance service provider. We are not affiliated with, authorized by, endorsed by, or associated with Samsung, LG, Sony, Panasonic, Mi, TCL, OnePlus, Vu, Haier, Philips, Toshiba, Acer, Kodak, Thomson, or any other television manufacturer or official service center unless expressly stated.

All brand names, trademarks, logos, and product names appearing on this website are the property of their respective owners and are used solely for identification and informational purposes.

11. Changes to Terms & Conditions

We reserve the right to revise these Terms & Conditions at any time without prior notice.

Any updates will become effective immediately upon publication on this website. Continued use of our website or services constitutes acceptance of the revised Terms & Conditions.

12. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, Delhi, India.

13. Contact Information

For any questions regarding these Terms & Conditions or our services, please contact:

Business Name: Home Appliance

Registered Office:
737, Maharishi Valmiki Marg, Mangol Puri, Distt. North West Delhi, New Delhi, Delhi – 110083

Service Area: Chandigarh, Mohali, Panchkula, Zirakpur, Kharar, and surrounding areas

Phone: +91 9781198651

Email: support@ledtvrepair.info