Privacy Policy

At Home Appliance, we respect your privacy and are committed to protecting the personal information you provide when using our website or requesting our television repair services. This Privacy Policy explains how we collect, use, store, and protect your information when you contact us, book a service, or visit our website.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide our services efficiently, we may collect the following information that you voluntarily provide:

• Full name

• Mobile phone number

• Email address

• Service address or location

• Television brand and model

• Description of the reported issue

• Appointment and communication preferences

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type and version

• Device and operating system information

• Website usage statistics

• Cookies and similar technologies

This information helps us improve website performance, enhance user experience, and maintain website security.

2. How We Use Your Information

The information we collect may be used to:

• Schedule and manage repair appointments.

• Provide TV inspection, diagnosis, maintenance, and repair services.

• Respond to customer enquiries and support requests.

• Send service confirmations, updates, and follow-up communications.

• Improve our website, services, and customer experience.

• Maintain service records and internal business operations.

• Prevent fraudulent, unauthorized, or unlawful activities.

• Comply with applicable legal and regulatory obligations.

We collect and use personal information only for legitimate business and customer service purposes.

3. Sharing of Information

Home Appliance does not sell, rent, or trade your personal information to third parties.

Your information may only be shared when reasonably necessary to:

• Coordinate repair appointments with our authorized technician network.

• Complete the requested repair service.

• Comply with legal obligations or lawful government requests.

• Protect the rights, safety, and property of our customers or business.

• Enforce our Terms & Conditions and other applicable policies.

Only the minimum information required for these purposes is shared.

4. Data Security

We maintain appropriate administrative, technical, and organizational safeguards to help protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.

Although we follow commercially reasonable security practices, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users submit information at their own discretion.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website performance.

• Remember user preferences.

• Understand visitor behaviour.

• Measure website traffic and usage.

• Enhance the overall browsing experience.

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

6. Third-Party Websites

Our website may contain links to third-party websites for your convenience or additional information.

We do not control or assume responsibility for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

7. Your Privacy Rights

Subject to applicable laws, you may request to:

• Access the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of your personal data where legally permitted.

• Raise questions or concerns regarding the processing of your information.

Requests can be submitted using the contact details provided below, and we will respond within a reasonable timeframe.

8. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updated version will be published on this page and will become effective immediately upon posting. Continued use of our website or services after changes are published constitutes acceptance of the revised Privacy Policy.

9. Contact Information

If you have any questions about this Privacy Policy or the way your personal information is handled, please contact us:

Business Name: Home Appliance

Registered Office:
737, Maharishi Valmiki Marg, Mangol Puri, Distt. North West Delhi, New Delhi, Delhi – 110083

Service Area: Chandigarh, Mohali, Panchkula, Zirakpur, Kharar, and surrounding areas

Phone: +91 9781198651

Email: support@ledtvrepair.info

10. Independent Service Provider Notice

Home Appliance is an independent television repair and maintenance service provider offering doorstep repair services in Chandigarh and surrounding areas. We are not affiliated with, authorized by, endorsed by, or associated with Samsung, LG, Sony, Panasonic, Mi, TCL, OnePlus, Vu, Haier, Philips, Toshiba, Acer, Kodak, Thomson, or any other television manufacturer or official service center unless expressly stated.

All trademarks, logos, brand names, and product names displayed on this website are the property of their respective owners and are used solely for identification and informational purposes.

11. Acceptance of This Privacy Policy

By accessing our website, contacting our support team, or requesting our services, you confirm that you have read, understood, and agreed to this Privacy Policy and our practices relating to the collection, use, and protection of your information.